Advice about reporting suspected adverse reactions

Whenever a suspected adverse reaction is observed during the use of a veterinary medicinal product in:

§  Animals (including birds and fish)

§  Incidents involving humans

Please log your complaint on the website form below in English, as well as completing the attached form above.

The completed forms must be submitted electronically to:

annelie.de-klerk@ceva.com or willem.schultheiss@ceva.com

In case of emergency or for further information please contact Annelie De-Klerk (Responsible Pharmacist) on Cell No 082 895 1509 or Tel No 011 3120 4088 or Dr Willem Schultheiss on Cell No 082 323 7019 

What to report

§  Suspected adverse reactions to registered veterinary medicines, stock remedies and vaccines.

§  Suspected adverse reaction to medicines used extra-labelly in animals.

§  Suspected adverse reactions to herbal, homeopathic or other alternate remedies.

§  Suspected lack of efficacy of a product.

§  Suspected lack of efficacy of a vaccine.

§  Misuse of products.

Report even if:

§  You are not certain that the product has caused the event.

We particularly interested in:

§  Adverse reactions to recently marketed products.

§  Serious adverse reactions and interactions with all products.

§  Adverse reactions that are not clearly reflected in the package insert.

Confidentiality

§  Identities of the reporters, client and patient will remain strictly confidential.

§  The report does not constitute an admission that the veterinarian or the product caused or contributed to the event.

§  You don’t have all the details.